Ballpark A-Z

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Standard Bank Stadium A-Z

 

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Address/Telephone/Fax
Windy City ThunderBolts
Standard Bank Stadium

14011 South Kenton Avenue

Crestwood, Illinois 60418 (Old ZIP 60445)

708.489.BALL (2255) (Box Office)
708.489.2999 (Fax)


Advanced Ticket Sales at the Game
When at the ballpark for a ThunderBolts game the box office, down the left field line, is open until 30 minutes after the conclusion of the game for advance ticket sales.


Alcoholic Beverage Policies
Alcoholic beverages may not be carried into Standard Bank Stadium.  All guests weather 21 years old or 101 years old need to get a 21 and over wristband by showing their ID right as you enter the main gate down the left-field line.  No guest, regardless of age, can purchase a alcoholic beverage without a wristband.  Beer sales in concession stands are limited to four (4) beers per possession.  The Windy City ThunderBolts game day staff reserves the right to deny any individual who appears to be impaired entry into Standard Bank Stadium. The Windy City ThunderBolts and concessions staff also reserve the right to deny beverage service to any guest who appears to be impaired. Service limits and times of service may change at the discretion of the Windy City ThunderBolts.


Animals
Standard Bank Stadium welcomes service animals utilized by guests with disabilities.  All other animals are not allowed entry into Standard Bank Stadium with the exception of special events.

 


ATM
A ATM is located behind home plate on the main concourse.


Autographs
Fans may seek autographs by the home and visitors dugouts from the time the gates open until 25 minutes before game time. The ThunderBolts players and coaches sign autographs after every Sunday game on the playing field as part of our Sunday Family Day promotion, weather permitting.  We ask that you please do not disturb any players in the bullpens during the game.


Automobile Trouble
Use of box office phones are available in the event of car trouble in one of our ballpark lots.

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Baby Changing Areas
Baby changing tables are available in all public restrooms at Standard Bank Stadium.

Banners/Signs
The ThunderBolts encourage fans to show their team pride, but handheld banners may not be carried during play, due to sight line restrictions, or placed on the field. Signs may not be obscene, commercial in nature or cause a disturbance to other fans. Poles used to display banners or flags are not permitted.


Batting Practice
For a 7:05 game, the ThunderBolts take BP at 4:30, visitors at 5:15.
For a 6:05 game, ThunderBolts BP is at 3:30, visitors at 4:15.
For a 5:05 game, the ThunderBolts take BP at 2:30, visitors at 3:15.

For a 2:05 game, the ThunderBolts BP is at 11:30 am, visitors at 12:15 pm.
For a 10:35 am game, the ThunderBolts take BP at 8:00 am, visitors at 8:45 am.
On certain days, the clubs do not take batting practice.


Bike Racks
Bikes racks are not available at Standard Bank Stadium.

 

Birthday Packages
Have your child’s birthday party with the Boomer and the Bolts!  For only $16.00 per person (minimum of 10), each person at the party receives a ticket, thunderbolts' hat, hot dog, chip, soda, and slice of Beggars' Deep Dish Cookie..  The child also gets to throw out a first pitch, will be recognized on the message board/pa announcement!  Call 708.489.2255 or click HERE for more details.

Boomer
The ThunderBolts mascot “Boomer” was born May 21, 2004.  Click HERE for information on mascot appearances.

“Boomer’s Buddies” Kids Club
“Boomer’s Buddies” sponsored by St. Xavier University is the official kids club of the Windy City ThunderBolts.  The club is for children 12-year of age and under and is FREE to enter!  EFor just $20.00 each child receives a Boomer’s Buddies T-Shirt, Boomer autographed picture, club E-Card, invitation to club events, and free admission to all Sunday home games! For more information click HERE!.

Bottles/Cans
No beverage containers, glass or otherwise shall be permitted into Standard Bank Stadium. Only those used for infant feedings will be allowed.


Box Office Hours

 In-season Gameday hours we open at 9 am Monday-Friday, 10 am Saturday, and 12 pm Sunday and close 30 minutes after the game.

In-season Non-gameday is 9 am - 5 pm Monday-Friday, 10 am - 2 pm Saturday, and closed Sunday.

Off-Season hours is 9 am - 5 pm Mondy-Friday and closed Saturday & Sunday.

In-season hours generally run April-August.

 

Bud Light Party Deck
The Bud Light Party Deck, located behind the visitor’s dugout on the main concourse, is perfect venue for your group between 25-300.  The group package includes the area, food, soda, and tickets.  The Bud Light Party Deck is a private, covered deck with an unbeatable view of the field.  For more information call 708.489.2255 or click HERE.

 

Bullpens

The ThunderBolts bullpen is located down the left field line on the field in front of section A. The visiting bullpen is located down the right field line on the field in front of section R.  We ask that all fans do not bother any players in the bullpen during the game.

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Camera/Video Equipment
Fans are welcome to bring cameras into the ballpark. However, video cameras may not be used to reproduce the game and must not interfere with other fans. No large camera bags or tripods/camera supports are allowed into the park.


Cellular Phones
The use of cellular phones is permitted at Standard Bank Stadium, provided such use does not interfere with other guests' enjoyment of the ball game. Please be courteous and refrain from making loud or lengthy calls in the seating areas.


Check Cashing
We regret that we are not able to cash personal checks at Standard Bank Stadium. However, for your convenience we have a ATM located behind home plate on the main concourse.


Child Admittance
Standard Bank Stadium offers complimentary admission to children age 3 and under. However, we do require that the child sit in their accompanying adult's lap and do not occupy an additional seat. Promotional giveaways are only available for ticketed guests. Tickets for children 4 years old and older are priced the same as adult tickets.


Comments/Suggestions
The ThunderBolts are always looking for ideas and comments from our guests! Please contact us via e-mail at
info@wcthunderbolts.com or visit the First Midwest Bank Customer Service Booth down the left field line while at the ballpark.

Concession Stands
The concession stands, located throughout the ballpark, offer an endless variety of meals, snacks and treats. Enjoy pizza, hot dogs, nachos, soft-serve ice cream, and much, much more!  The ballpark offers three main, permanent concession stands with one down each foul line and a third behind the ThunderBolts dugout on the outer concourse.  The ballpark also offers Grill behind home plate on the main concourse. All stands accept credit card.


Contact Us
For all inquiries, including:

• Advertising with the ThunderBolts
• Information on former ThunderBolts players
• Requests for ThunderBolts pocket schedules
• ThunderBolts tryout camps
• Or miscellaneous questions...


please call 708.489.2255,
email us at
info@wcthunderbolts.com
or write to:
Windy City ThunderBolts
Standard Bank Stadium
14011 South Kenton Avenue
Crestwood, Illinois 60445


Credit Card Policy
The Windy City ThunderBolts accept American Express, MasterCard, Visa and Discover credit cards at the box office, ThunderStore, Grill, and the three main concession stands.

 

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Directions to Standard Bank Stadium
Standard Bank Stadium is located conveniently between the Tri-State Tollway (I-294) and I-57.  From I-294 take the Cicero South exit, turn left (East) on Midlothian Turnpike, and then turn right (South) on Kenton Avenue.  From I-57 take the 147th Street West exit, turn right (North) on Pulaski Avenue, turn left (West) on Midlothian Turnpike, and then turn left (South) on Kenton Avenue.

 

Disabled Access
The Windy City ThunderBolts are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark including guests with disabilities.  To accommodate our guests who are disabled, Standard Bank Stadium offers the following:

• Drop-off zone located near the ramp for the main gate and box office
• Parking for guests displaying a state issued handicapped placard or license plate is available in our lots which is accessed from Kenton Avenue. Disabled parking is available on a first-come first-served basis
• Accessible seating options throughout the ballpark in all price levels
• All restrooms,
drinking fountains , telephones , ATMs and counters at concession stands are accessible
Elevator located directly behind home plate on the main concourse for our guests with disabilities to access the upper deck (section FF & EE only) and suite level.

The Standard Bank Stadium staff is ready to help with any questions that you may have about access to an area at Standard Bank Stadium. While attending an event at the ballpark, please contact a member of our
Guest Relations Staff for assistance or information. When away from the ballpark, please telephone at 708.489.2255 for detailed information.

Discounted Tickets
Standard Bank Stadium offers discounts on tickets on various days including $2 Ticket Tuesdays and Sunday Family Days.  Please check out our promotions page on our web-site at www.wcthunderbolts.com.


Donations:
The ThunderBolts are happy to donate to your not-for-profit event!  Pease click HERE to put in a request.

Drinking Fountains
Drinking fountains are located at Standard Bank Stadium near the restrooms behind home plate on the outer concourse.


Dugout Location
The ThunderBolts dugout is on the third base side in front of section D & E, while the visitors is on the first base side in front of section M & N. The stadium netting was extended to include sections behind the dugout in 2017..

 

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Elevators
For the convenience of guests requiring special assistance plus one companion, an elevator is located behind home plate on the main concourse.  This elevator can gain access to the suite level, press level, and upper deck (section FF & EE only).  There is no elevator service to or from the parking lot level. 

Employment Opportunities
The Windy City ThunderBolts are always looking for friendly, service-oriented people to join our team. The majority of jobs are part-time, with most work shifts occurring in the evening and on weekends based on our game schedule.  Click HERE for up-to-date information.


Event Seating Policy
The ThunderBolts are committed to providing an affordable fan friendly, high quality entertainment experience in a world class facility. In order to ensure all of our fans receive the full value of their investment, only those persons with a ticket for a particular seat will be able to occupy that seat. Our staff will be checking tickets to safeguard each customer's investment as a ticketed seat holder.


Exchanges
No refunds or exchanges are given for ThunderBolts individual game tickets. Season ticket holders are eligible for a special ticket exchange program. Call 708.489.2255 for details.

 

Exhibition/Spring Training
ThunderBolts Spring Training home exhibitions are usually held in early May.  Check out the Ballpark Event Schedule HERE for specifics.  Fans wishing to watch workouts during spring training and non-ticketed home exhibition games can do so for free.

 

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Family Bathroom

A family bathroom is located behind Section C in the "First Aid" room.

 

Fan Interference

In the interest of player and guest safety, Standard Bank Stadium maintains a zero tolerance policy regarding fan interference with a ball in play or a player during the game. Failure to comply with this policy will result in immediate removal from Standard Bank Stadium.

Field Dimensions
Left Field Line: 330 feet
Left Center Field: 375 feet
Center Field: 390 feet
Right Center Field: 375 feet
Right Field Line: 330 feet

Wall Height: 8 feet

Field Facts
The old bluegrass natural playing field was replaced with a synthetic turf field that allows the facility to host more events then ever.  The new field also has a new drainage system that can handle two inches of rain an hour.  Various rubber/sand mixes give the "green outfield" and "brown infield" a different feel, look, and play that is consistenat with a natural field.


Field of Dreams
Have your child’s youth team take the field with the Bolts!  Each person at the party receives a ticket, hot dog, chips, soda, and a ThunderBolts' hat.  The team will also take the field with the ThunderBolts during pre-game introductions!  Call 708.489.2255 for more details or click HERE for information.


Fireworks Nights / Fireworks Policy
The ThunderBolts pride themselves on having the best fireworks shows in the state!  The ThunderBolts have a post-game fireworks show after each Saturday home game.  These games will start at 6 pm (hour earlier then last year) to get you home earlier!  The vast majority of our fireworks shows begin between 8:45 pm and 9:15 pm (about 5 minutes after the game ends), however there are factors that are out of our control that can make for an unusual schedule.  Rain delays, doubleheaders, and extra inning games are just a few things that can push the conclusion of the game, and the fireworks show, a little later into the night.  The ThunderBolts organization must keep in mind our responsibility to both the fans at the game, and the residents surrounding Standard Bank Stadium.  For that reason the ThunderBolts have in place as strict fireworks night policy:  

\- No weekday (Sunday-Thursday night) fireworks show can start after 10:45 PM.

- No weekend (Friday & Saturday night) fireworks show can start after 11:15 PM.

- Any fan holding tickets to a fireworks night game where the show could not go on as planned because of the curfew will be allowed to exchange their game ticket for any game for the rest of 2011 season, including future fireworks nights.  If it is late in the season, and a future firework night does not exist, then games for the 2012 season would be made available for exchange.

The Windy City ThunderBolts thank you for your understanding.


First Aid
Standard Bank Stadium has trained a fully stocked First Aid room and a certified EMT during games.  The First Aid room is located behind section C on the inner concourse.

 

First Midwest Bank Customer Service Booth

For lost & found, 50/50 winning number, and any general questions, just go to the First Midwest Bank Customer Service Booth down the left-field line.

 
Foul Balls
Guests are welcome to keep any foul ball that is hit into the stands. At no time should a foul ball or home run ball be thrown back onto the field. Violators will be subject to ejection. Any guest interfering with a ball in play is also subject to ejection from the ballpark. Unfortunately, the Windy City ThunderBolts are not able to accommodate requests for player autographs of foul balls.

 

Frontier League
The ThunderBolts are part of the independent Frontier League, which has been in existence since 1993.  There are currently 14 teams within the League in cities throughout the Midwest United States and Canada.  The Bolts’ closest geographic rivals are in Joliet, Schaumburg, Rockford, & Normal, Illinois.  Frontier League teams are also located as far north as Traverse City, MI as far east as Washington, PA; and as far south as Florence, KY.  The teams play a 96-game schedule from late May to early September with 48 games at home and 48 on the road.  The teams in the Frontier League are not affiliated with Major League organizations. 

 

Fundraisers
The ThunderBolts love to help out the community.  All non-for-profit organizations including youth leagues, benefits, and other related organizations are eligible to take part the ThunderBolts fundraising program.  Organizations can raise between $400 and $13,000 for their organization.  No risk and all reward!  The ThunderBolts helped raise over $105,000 for not-for-profit organizations in 2016!  Call the Director of Fundraising Mike VerSchave at 708.489.2255 or click HERE to learn more about the best fundraising program around!

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Gates Open
Standard Bank Stadium gates open 60 minutes prior to game time, unless otherwise noted.

Gift Shops
There are a variety of gifts available at Standard Bank Stadium. The ThunderStore is the official ThunderBolts gift shop.  It is located next to the box office down the left field line.  The ThunderStore accepts credit cards and has the same hours as the box office.

 

Ground Rules

Current stadium ground rules can be found HERE.

 
Group Tickets
To inquire about benefits and discounts for groups of 10 or more fans, please call 708.489.2255.


Guest Conduct Policy
The Frontier League and the Windy City ThunderBolts are committed to creating a safe, comfortable and enjoyable ballpark where:

• Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures
• Intervention with an impaired guest will be handled in a prompt and safe manner
• The progress of the game will not be disrupted by guests' actions or unauthorized persons on the playing field
• There is no smoking in Standard Bank Stadium pursuant to the Smoke-Free Illinois Act 95-0017.
• Guests will show their tickets when requested and sit only in their ticketed seat.


Game-Day Staff
Game-Day Staff are stationed throughout the ballpark to assist you and enforce ballpark rules and regulations. If someone is interfering with your enjoyment of the game, please contact a game-day staff member. If approached by a game-day staff member, please treat them with courtesy and respect. By enforcing rules, our game-day staff member are making the ballpark a safer and more comfortable environment for all guests.


Guests with Disabilities

The Windy City ThunderBolts are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark including guests with disabilities.  To accommodate our guests who are disabled, Standard Bank Stadium offers the following:

• Drop-off zone located near the ramp for the main gate and box office
• Parking for guests displaying a state issued handicapped placard or license plate is available in our lots which is accessed from Kenton Avenue. Disabled parking is available on a first-come first-served basis
• Accessible seating options throughout the ballpark in all price levels
• All restrooms,
drinking fountains, ATMs and counters at concession stands are accessible
Elevator located directly behind home plate on the main concourse for our guests with disabilities to access the upper deck (section FF & EE only) and suite level.

The Standard Bank Stadium staff is ready to help with any questions that you may have about access to an area at Standard Bank Stadium. While attending an event at the ballpark, please contact a member of our
Guest Relations Staff for assistance or information. When away from the ballpark, please telephone at 708.489.2255 for detailed information.
 

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Host Family

Host Families are one of the most important aspects of the baseball season.  You open your home and your hearts to complete strangers as they follow their dreams to pursue a baseball career.  Players will be responsible for their laundry, meals, and transportation.  The only amenity we ask is for Host Families to provide private sleeping arrangements.  Every host family gets two free full season tickets.  For more information please call 708.489.2255 or click HERE.

 

Hotels

The ThunderBolts are partnered by two hotels in the area.  If you in need of lodging while in the area we would recommend these three fine facilities.  Georgio’s Comfort Inn (708.403.1100) houses our visiting team’s players and coaches and is located 7 miles from the ballpark in Orland Park.

 

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Internships

The ThunderBolts are always looking for Fall, Winter, Spring, and season interns to help students to earn college credit and gain experience in field such as marketing, community relations, sales, accounting, photography, broadcasting, and turf management.  For more information call 708.489.2255 or click HERE.

  

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Kids Activities
There are lots of fun things for kids to do at Standard Bank Stadium.  Right as you walk into the ballpark is our new playground in the Kids Zone!  This area is free and also features a tot jumpy!


See how fast you can throw at the ballpark Speed Pitch behind home plate!  Kids (and adults!) can see how fast the throw a baseball for $1 a throw or $2 for three throws.

 

Take a look at our Prize Wheel behind home plate for $1 per spin to win great prizes!

The ThunderBolts also have “Boomer’s Buddies,” the official ThunderBolts kids club.  For more information on this club see “Kids Club” or “Boomer’s Buddies.”


Kids Baseball Camps
The Windy City ThunderBolts will once again be hosting their Baseball Camp for kids. 
For this year's dates and information click HERE.

 

Kids Club
“Boomer’s Buddies” is the official kids club of the Windy City ThunderBolts and is FREE!  For more information on the club and to sign up click HERE.
 

Kids Tickets
It's not height, but age. Children 3 years of age or younger are admitted free of charge, but must share a seat with an accompanying adult. Children 4 years of age or older are required to have a regular-price game ticket.

 

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Large Print Schedules
Large print schedules are available at the Box Office to those fans who are visually-impaired. These items are available at box office.

Left Field Picnic Pavilion
The Left Field Picnic Pavilion, located down the left-field line next to the box office, is perfect venue for your group between 25-150. The group package includes the area, food, soda, and tickets. The Left Field Picnic Pavilion is a private, covered area with a brand new wooden roof and an unbeatable view of the field overlooking the ThunderBolts bullpen. For more info click HERE.

 

Library Program sponsored by Moraine Valley Community College
The Moraine Valley Community College Library Program partners with over 40 local libraries in Cook and Will County to reward students for accomplishing each libraries summer reading program. Each student that accomplishes the program would receive two free tickets for a specific home game in August during the 2011 season.  Students that attend the game will receive a certificate of congratulations and be recognized on the field before the game.   If your library would like to participate, call the ThunderBolts front office at 708.489.2255.

Limousine Drop-off
Fans taking limousines to the game should enter the parking lot on Kenton Avenue as normal and tell the parking attendant.


Lost and Found
Found articles are to be turned in at the First Midwest Bank Customer Service Booth down the left field line by the box office.  Guests needing assistance in retrieving lost items may call 708.489.2255.


Lost Children
Guest seeking parents or children separated from their party should go directly to the First Midwest Bank Customer Service Booth located down the left field line by the box office.


Lost/Stolen Tickets
Please treat all tickets as you would cash. Purchased tickets of any kind cannot be replaced if they are lost or stolen.

 

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Mascot
The ThunderBolts mascot “Boomer” was born May 21, 2004.  Boomer does make appearances at local events and you can contact the ThunderBolts at 708.489.2255 for more information.


Minor League Affiliates
The Windy City ThunderBolts are member of the independent Frontier League and is not affiliated with any other major or minor league club.


Movement During Play
The ThunderBolts encourage all guests to use courtesy and restrict movement in the seating areas during play. When returning to your seats, please wait for a break in the action (between innings, between batters, pitching changes, etc.) before entering the aisles.

 

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National Anthem
The ThunderBolts are always looking for gifted performers to sing the national anthem before each home game.  Interested performers should contact the ThunderBolts at 708.489.2255 for more information.


Noise-makers
For the comfort of the guests around them, guests coming to Standard Bank Stadium are asked to refrain from bringing any type of noisemaker or musical instrument into the ballpark.


Non-Game Day Events
Standard Bank Stadium is booked each year with over 700 hours of non-ThunderBolts events including a stretch between  May 1 and October 1 when the stadium is used almost everyday.  Current and past notable special events are the IHSA Catholic League Southside Conference Challenge, Mount Carmel High School's "Stevie's Game" event, NCAA D-II North Central Regional Championships, IHSA Super-Sectional Championships, Napoleon Harris Celebrity Softball Game, Big City Classic featuring the Chicago versus New York Fire Department baseball game, and the Chicago Blackhawks Charity Softball Game.  For information on how you can have your event at Standard Bank Stadium, call 708.489.2255.

 

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On-Field Contests
Because of large amount of requests, all participants for on-field contests during the game are chose at random.  The earlier you arrive the better.  There is no pre-sign ups.  No exceptions.  We thank you for their understanding.

 

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Parking

Parking at Standard Bank Stadium is operated exclusively by the Village of Crestwood.  Parking fees for cars and trucks are $2.00, small buses are $5.00, and large buses are $10.00.  The ballpark has plenty of parking for all events.  The park has two main lots, East & West.  The East lot is used first and spans the area behind the left field wall (North side of ballpark) to Midlothian Turnpike surrounding the Biela Center.  The area of the East lot in front of the façade of the ballpark is for media and ThunderBolt personnel only.  The area of the East lot in front of the façade of the stadium on the first base side (South side of ballpark) is for the visiting team and umpires only.   If the public portion of the East lot fills, the West lot (across Kenton Avenue) is used.  Parking for the disabled is also available in the East lot.  Just have the proper handicapped credentials and tell the parking attendant when you arrive at the lot.  Parking is non-refundable at any time, regardless of if the game is played or not via the regulations put forth by the Village of Crestwood.

 

Party Box Suite

Standard Bank Stadium has a Party Box Suite that can handle groups between 10-15.  The package includes the suite, food, soda, and tickets.  The Party Box Suite is a private heated/air-conditioned room that has your own personal outdoor balcony with a unbeatable view of the field directly behind home plate.  Private restrooms and personal waitress are also included.  For more information call 708.489.2255 or click HERE.

 

Players

With the excpetion of one rostered player, the age maximum in the Frontier League is 27 years.  There is a equal mix of players that are recent college graduates just getting their start in professional baseball, and those that have played in affiliated ball and are looking to have a good year and get signed again.  They are paid to play and come from all over the country and even outside the United States.  There are 21 players who have reached the Major Leagues after playing in the Frontier League and over 750 who have been signed into affiliated ball (including current Chicago White Sox starting pitcher & former Windy City ThunderBolt Dylan Axelrod).  The Cheetahs/ThunderBolts franchise it-self has had 33 players signed into affiliated ball, including one player that played in the majors.

 

Press Box

The ThunderBolts pride them selves on having one of the best press boxes in minor league baseball.  The press box is closed to the public and is for media and press box personnel only.  The press box features a PA room, two radio booths, auxiliary room for press, and a camera well for television.  The ballpark is fully TV ready.


Promotional Items
Each fan eligible to receive a promotional item, based on age guidelines, and must present a game day ticket at the turnstile to receive the item. One item per fan, please.


Publications
ThunderBolts publications include our Game Program and Frontier League Media Guide.  Game programs are free to all fans entering the park, while the Media Guide is $8.00.  These publications will be available in the ThunderStore in May.

 

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Radio Broadcasts

Every ThunderBolts game can be heard live with Terry Bonadona's broadcast on either St. Xavier University radio WXAV 88.3-FM or Sportsjuice.com.  The pre-game show will start 10-15 minutes before the first pitch.  Click HERE for a current broadcast schedule.  You can e-mail Terry during the game at boltsradio@wcthunderbolts.com.

 

Radios/Televisions
Single speaker radios and hand-held televisions are permitted in the ballpark as long as they do not interfere with other fans' enjoyment of the game.

Rain Cancellation (Postpone, Suspend, or Called)
In the event that a regulation game is not played or is not considered "official" (a Postponed, Suspended, or Cancelled Game), your ticket becomes a gift certificate that may be exchanged at any time in the future at the Standard Bank Stadium Box Office for an individual ticket of equal or lesser face value for a future regular season game (subject to prior sales). In no instance shall your ticket be exchanged for a ticket with a face value greater than the face value of the original ticket.  If in the event any game reaches "official game" status (Called Game), then your ticket is not exchangable or refundable.  The game has been considered played and ticket used.  A game reaches "official game" status if 4.5 innings have been played with the home team in the lead or 5.0 innings played with the visiting team in the lead.  This policy does not relate to groups with food packages.  Parking is non-refundable at any time, regardless of if the game is played or not via the regulations put forth by the Village of Crestwood.


Rain Delays
The right to delay the start of a game shall be vested in the home club. Once both teams' managers meet with the home plate umpire and exchange lineup cards the right to determine whether the game shall be interrupted or terminated because of bad weather or unfit playing conditions is up to the sole discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in-Chief shall have the sole and unquestioned authority to determine whether and when play shall be halted during a game; whether and when play shall be resumed; and whether and when a game shall be terminated because of bad weather or unfit playing conditions.  A minimum rain delay of 30 minutes must occur before a decision is made and there is no maximum amount of delay.  The Windy City ThunderBolts have a responsibility to get all innings played when possible.


Re-entry Policy
Guests may not re-enter Standard Bank Stadium.  Re-entry accommodations are up to the discretion of the Windy City ThunderBolts and are strictly limited to emergencies only.


Refunds
There are no refunds once a game ticket has been purchased.


Resale/Scalping
The resale of ThunderBolts game tickets is strictly prohibited on Standard Bank Stadium property. Any persons caught doing so shall be brought to the attention of the proper authorities. To avoid problems with counterfeit, stolen, void or inflated tickets, purchase them only at the
Standard Bank Stadium Box Office or from an authorized outlet.

 

Restrooms

Standard Bank Stadium has three public men’s and women’s restrooms in the facility.  Each is handicapped accessible and has a baby changing station.  There is one set of bathroom located down the right and left-field line and there is a third set on the outer concourse behind home plate.

Retired Numbers
The ThunderBolts currently have one player and one coach's number retired.  For details on their contributions to the club click HERE.

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Safety Policy
For the comfort and security of all our guests, we do not allow fans to enter Standard Bank Stadium with hazardous or disruptive items. Samples of items that are not permitted into the ballpark include boom boxes, inflatable balls, balloons, Frisbees, laser pointers, fireworks, footballs and weapons of any kind. The Windy City ThunderBolts reserve the right to inspect any bags or containers entering the ballpark.

Scalping/Resale of Tickets
The resale of ThunderBolts game tickets is strictly prohibited on Standard Bank Stadium property. Any persons caught doing so shall be brought to the attention of the proper authorities. To avoid problems with counterfeit, stolen, void or inflated tickets, purchase them only at the
Standard Bank Stadium Box Office or from an authorized outlet.

Schedules
Pocket schedules for upcoming seasons become available about April of each year are available throughout the season at First Midwest Bank Customer Service Booth and the box office.  Fans can receive a schedule by calling 708.489.2255 or by visiting any Standard Bank branch location.

School Incentive Program presented by Moraine Valley Community College

The Windy City ThunderBolts Incentive Program presented by Moraine Valley Community College rewards elementary and middle school students by providing two free tickets for a specific home game during the course of the 2012 season as a reward for students achieving a specific incentive set by each school. Students that attend the game will receive a certificate of congratulations and be recognized on the field before the game. If your school would like to participate please contact the ThunderBolts at 708.489.2255.


Scoreboard Messages
Only groups are put on the message board during the game.  For donating $5.00 to ThunderBolts Charities,
you can have a custom announcement (birthdays, anniversaries, or just saying hi) over the pa system.

 

Season Tickets
Full-season tickets, pro-rated season tickets, and flex-plans, are always on sale.  Full season tickets cost $375.00 for any seat in the park of your choice. (If available)  Flex-plans are $96.00 each which gets you twelve undated vouchers.  These vouchers can be mixed and matched in any way.  You can pick your games in advance or you can walk up to the window with your vouchers.  For more information on season tickets, please call 708.489.2255 for more details.

 

Single-Game Tickets
Single-game tickets can be purchased at the box office, by phone, and on-line.  For the on-sale date, pricing, and more information call 708.489.2255 or visit HERE.

Smoking Policy
Smoking is not allowed inside Standard Bank Stadium pursuant to Smoke-Free Illinois Act 95-0017. Smoking anywhere inside Standard Bank Stadium, including the ramps, restrooms, and concourses is prohibited. Guests wishing to smoke exit the ballpark thru either the home plate gate or the main gate down the left field line.  Please notify a staff member of any violation of this policy.


Souvenirs
Souvenirs are available at Standard Bank Stadium. The ThunderStore is the official ThunderBolts gift shop.  It is located next to the box office down the left field line.  The ThunderStore accepts credit cards and has the same hours as the box office.


Split the Pot 50/50 Raffle
This “split the pot” raffle is an interactive program that is designed to benefit both the participating fundraiser of the night and participating ThunderBolts fans. Raffle tickets are sold from the time the gates to the ballpark open until the seventh inning stretch. During the eighth or ninth inning of each home game, the winning ticket number is announced, and a lucky fan will take home half the net proceeds from that night's raffle ticket sales.  If you have the winning ticket, go to the First Midwest Bank Customer Service Booth located by the box office.

 

Exhibition/Spring Training

Spring Training home exhibition games are usually held in late April or early May.  For game dates this year check out our ballpark schedule of events HERE.  Fans wishing to watch workouts during spring training and non-ticketed home exhibition games can do so for free.

Strollers
Strollers are permitted inside the ballpark, though smaller, umbrella-type Strollers are permitted inside the ballpark, though smaller, umbrella-style strollers are preferred.

 

Suites
Standard Bank Stadium has Skybox Suites that can handle groups between 15-60.  The suite package includes the suite, food, soda, and tickets.  The Skybox Suite is a private heated/air-conditioned room that has your own personal box seats with a unbeatable view of the field.  Private restrooms and personal waitress are also included.  For more information click HERE.

  

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Tailgating
Tailgating is allowed and encouraged in both ThunderBolts parking lots before every home game until game time. Parking lots open two hours prior to game time. Please use personal-size grills and bring one gallon of water to extinguish the coals. In order to maintain a family atmosphere, kegs are not permitted in the lots.  We ask you to keep the property surrounding Standard Bank Stadium clean.  Please throw out all trash in dumpsters located in the lot behind the left-field wall.

Taxi Service
The ThunderBolts staff will be happy to call a taxi for you.

Telephones
There are no public telephones in Standard Bank Stadium.

ThunderStore
Souvenirs are available at Standard Bank Stadium.  The ThunderStore is the official ThunderBolts gift shop.  It is located next to the box office down the left field line.  The ThunderStore accepts credit cards and has the same hours as the box office.


Ticket Upgrades
Tickets may be upgraded, based on availability, on the day of the game at the box office.  Unfortunately, tickets may not be exchanged for a different game.

Tours of Standard Bank Stadium
Tours of Standard Bank Stadium are not officially offered, however we would be happy to show you around on non-game days.  Just call 708.489.2255 or stop by the box office.

Tryouts
The Windy City ThunderBolts hold their annual tryout camp during Spring Training every spring.  It is an "open" tryout, which means everyone within the Frontier League age rules is welcome. Participants are responsible for their own travel plans and accommodations. They also should bring with them any equipment they deem necessary, i.e. spikes, gloves, bats, etc.  Balls and batting helmets will be provided.  The date of the 2012 tryout will be announced soon.  Click HERE to understand what the procedures are of attending our tryout.

 

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Umbrellas
For the safety and viewing enjoyment of all guests, small umbrellas are permitted in the ballpark and can be opened during rain delays. Umbrellas should not be opened during game play. Please refrain from carrying large, golf-size umbrellas.

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Video Recorders
Video recorders are permitted in the ballpark. However, they should not be used to reproduce the game or interfere with any other guests' enjoyment of the game.

 

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Web Site

From schedules, tickets, player information, and anything ThunderBolts, visit the official web-site your Windy City ThunderBolts at www.wcthunderbolts.com.

 

Web Site Questions
Please e-mail all wcthunderbolts.com questions, comments or concerns to info@wcthunderbolts.com.

Will Call
Telephone and internet orders may be picked up with the confirmation number, photo ID and credit card at Standard Bank Stadium ticket window #3 during normal business hours or on game nights.  This also includes complementary tickets from staff, players, umpires, and league officials.

 

What Can or Can’t I Bring into the Ballpark?

Backpacks, duffle bags, hard-sided coolers, thermoses, bottles, cans, and alcoholic beverages may not be brought into Standard Bank Stadium.  Items that are allowed include: purses, fanny packs, strollers, wheelchairs, and small bags.  Bags will be checked at all entrances.  No outside food or drinks are allowed inside Standard Bank Stadium.